We want you (and your gift recipients!) to love what you buy from us!  So, we have a very simple guarantee:  

If you are not satisfied with your order at any time, for any reason, we will replace it at no charge, or send you a full refund!

Since all of our products are personalized, we realize that mistakes sometimes happen. We have instituted the following guidelines so that you can order from us worry-free:

  • Unlike other personalization companies, even if you make the error, we will correct it at no charge.
  • In most cases you won’t need to return the item, however, depending upon the nature of the problem, we may ask that you send it back.
  • Please contact us at 800-426-3373 or email to let us know how we can help!